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 CompTracker Technical Support 
 Contacting Support 

Need help and wish to contact our support desk?

Our regular support hours are as follows (excluding holidays):

Monday to Friday
8:00am - 4:00pm (Mountain Time)

Email us


  • North America: 1-866-432-3280 ext. 0
  • Australia: 1 800 024 483

Please leave a message or send an email outside of these hours, and we will respond to your case as soon as possible.  Please include as many details as possible.  Some things we tend to ask for include:

  • Your full name and a telephone number you can be reached at
  • The school you attend or work with
  • Detailed description of your issue
 Online Support 

Login to enter our online support system, where you will have access to:

  • Submit/Update your Support Ticket
  • Frequently Asked Questions
  • Knowledgebase Articles
  • Training/Orientation Materials
  • Troubleshooting Guides
  1. Click the link below.
  2. Enter your CompTracker Institution ID, followed by BACKSLASH "\" followed by your Login ID in the first field.
  3. Enter your CompTracker PIN for the Password.
 Educator Newsletter 

(We do not abuse the privilege of having your email address in our system, and will not be providing it to ANYONE else for ANY reason, without explicit permission from you.)

MORE than custom software development
Great Big Solutions Ltd.
Edmonton, AB
Phone: 1-866-432-3280